Your financial protection with ATOL

ATOL licence holder: TOR GLOBAL TRAVEL SL - Our ATOL number is 12390

We are pleased to inform you that our company complies with the Air Travel Organiser's Licence (ATOL) certification, ensuring your travel plans are financially secure. Here's what you need to know:

• What is ATOL?
  ATOL is a UK financial protection scheme operated by the Civil Aviation Authority (CAA). It protects you when you book a flight-inclusive holiday, providing reassurance that your money is secure if the travel provider becomes insolvent.
• How does it work?
  When you book an ATOL-protected flight or flight-inclusive package with us, you will receive an ATOL Certificate. This document specifies:
  • What is financially protected.
  • Where you can find more information.
  • Whom to contact if there are any issues.
• Financial protection:
  
  • When you buy an ATOL protected flight or flight inclusive package from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong.
  • We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations, and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable).
  • If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.
• Benefits of ATOL protection:
  
  • If the travel provider ceases to operate before your departure, you are entitled to a full refund.
  • If you are already abroad, ATOL ensures you can return home safely without additional costs.
• Important details:
  
  • Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. This brochure shows you the protection that applies in the case of each holiday and travel service offered. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk

For further details about financial protection and the ATOL Certificate, please visit the official ATOL website..

Book with confidence knowing that your travel plans are secure under the ATOL protection scheme.